Terms of service

Last updated: October 31, 2026

These Terms of Service apply to your use of https://www.sparksnap.shop/ and orders placed through the website. The store is operated by TANYA DAVID LLC under the trading name Sparksnap.

Please review these Terms, our Shipping Policy, Return & Refund Policy, and Privacy Policy before purchasing. Placing an order means that you agree to the purchase conditions disclosed before checkout, subject to any rights that cannot be limited by law.

1. Our Store and Products

  • Sparksnap sells clothing, bags, footwear, accessories, and fragrances.

  • We aim to present accurate product descriptions, photographs, prices, measurements, and availability. Please review the individual product page, sizing information, materials, and any relevant care or use instructions before ordering.

  • Device displays can affect how colors appear. This does not excuse a product that is materially different from its description, defective, or incorrectly supplied.

2. Your Information and Use of the Store

  • Please provide accurate contact, billing, and delivery information and promptly tell us about any error affecting an order.

  • If you use an account, keep its login details secure. Do not submit another person's information or payment method without appropriate authorization.

  • Prohibited uses: You must not use the website to commit fraud, interfere with the store's operation, attempt unauthorized access, introduce harmful code, or infringe another person's rights.

3. Placing an Order

  • An order confirmation acknowledges that we received your order. If a problem prevents fulfillment, we will contact you using the information supplied with the order.

  • An item in your cart is not reserved until the transaction and availability have been confirmed.

  • We may decline or cancel an order for a genuine inventory problem, a material pricing error, an unsuccessful or unauthorized payment, or reasonably suspected fraud. We will explain the relevant issue where appropriate and refund payments for products we do not supply.

  • We will not substitute a different product or charge an increased price without your agreement.

4. Prices, Currency, and Taxes

  • The applicable prices, currency, discounts, taxes, and final total are displayed before you submit payment.

  • Standard shipping within the United States is free, with no minimum purchase.

  • Prices and promotions may change for future orders. A later price change does not authorize an additional charge to an existing order without your agreement.

  • If we identify a material error affecting your order, we will contact you about the available options rather than silently changing the purchase.

5. Payments

  • We accept the payment methods displayed at checkout. Availability can depend on the payment provider and the customer's circumstances.

  • By submitting a payment, you confirm that you are authorized to use the selected method. Processing may depend on authorization and verification by the relevant provider.

  • Important: Please do not send full card details or security codes to customer support by email.

  • Approved refunds are returned to the original payment method according to our Return & Refund Policy.

6. Processing and Shipping

  • Orders ship from the United States, and we deliver nationwide within the United States.

  • Processing: Normally takes 1–3 business days.

  • Transit: Normally takes a further 6–9 business days after the carrier receives the shipment.

  • Cutoff Time: 6:00 p.m. Eastern Time on business days. Orders received after the cutoff, on weekends, or on U.S. federal holidays begin processing on the next business day.

  • Business days are Monday through Friday, excluding U.S. federal holidays. Eastern Time observes seasonal changes between standard and daylight time.

  • Our Shipping Policy provides further details about delivery estimates, tracking, address changes, and shipment problems.

7. Delays and Unavailable Products

  • If we discover that we cannot fulfill an order within the stated schedule, we will contact you with relevant information and available options. We will obtain agreement to a revised schedule where required.

  • If an affected order has not shipped and cannot be fulfilled as agreed, you may contact us to request cancellation and a refund.

8. Cancellations

  • Email hello@sparksnap.shop as soon as possible if you wish to cancel or change an order.

  • We will confirm whether the order can still be changed or stopped. A request alone does not confirm cancellation. If the order has already shipped, the applicable return process remains available after delivery.

9. Returns and Refunds

  • Eligible products can be returned within the 30-calendar-day period described in our Return & Refund Policy.

  • For approved returns, we email a free printable prepaid return label and do not charge a restocking fee. The policy explains conditions for clothing, footwear, bags, accessories, and fragrances.

  • We inspect returns and issue approved refunds within 1–3 business days after receipt. A bank or payment provider may then require an additional 6–9 business days to post the refund.

  • Size, color, and style changes are handled through a return and a new order rather than a direct exchange.

10. Product Care and Use

  • Follow any care, storage, ingredient, warning, and use information supplied with a product. For fragrances, review the product and packaging information before use and contact us if the product appears damaged or incorrect.

  • Nothing in these Terms removes your rights concerning a faulty product or an item that does not match its description.

11. Brand Names and Intellectual Property

  • Website text, designs, photographs, graphics, product materials, brand names, and trademarks belong to Sparksnap or their respective rights holders.

  • Displaying a third-party product or trademark does not, by itself, indicate that Sparksnap is the brand owner, an official brand website, or an endorsed partner.

  • You may not copy or commercially use protected materials without the permission required from the relevant rights holder.

12. Third-Party Services

  • Shopify, payment providers, shipping carriers, and other providers support certain store functions. Their services may have separate terms and privacy notices.

  • Using third-party services does not remove Sparksnap's responsibilities under the policies published on this website or applicable law.

13. Website Availability

  • We make reasonable efforts to keep the store accurate and available. Maintenance, provider interruptions, or technical problems may temporarily affect access.

  • If a technical issue affects an order or payment, contact us so that we can investigate. We do not use a general website disclaimer to remove rights attached to a completed purchase.

14. Consumer Rights and Responsibility

  • Nothing in these Terms excludes a right, remedy, or liability that cannot lawfully be excluded or limited.

  • The existence of a carrier, payment provider, or other service partner does not by itself prevent you from asking Sparksnap to resolve a problem with your purchase.

15. Governing Law

  • These Terms are governed by applicable laws of the State of Michigan, United States, subject to any mandatory consumer protections or other laws that apply to the transaction.

16. Changes to These Terms

  • We may revise these Terms when our business practices or applicable requirements change. The updated version will show a revised date.

  • Changes will not retroactively reduce rights that applied to an order already placed.

17. Contact

  • Store Name: Sparksnap

  • Legal Business Name: TANYA DAVID LLC

  • Website: https://www.sparksnap.shop/

  • Email: hello@sparksnap.shop

  • Phone: +1 814-623-2870

  • Mailing Address:

    TANYA DAVID LLC

    2785 E Grand Blvd, Ste 455

    Detroit, MI 48211

    United States

  • Customer Service Hours: Monday–Friday, 9:00 a.m.–6:00 p.m. Eastern Time (excluding U.S. federal holidays).

  • Normal Response Time: 1–2 business days.