Payment Terms & Billing Policy
Last updated: October 31, 2026
This Payment Terms & Billing Policy applies to purchases made through https://www.sparksnap.shop/. Sparksnap is operated by TANYA DAVID LLC.
This policy explains product pricing, payment authorization, billing information, order confirmations, cancellations, and refunds for our clothing, bags, footwear, accessories, and fragrances. Please read it together with our Terms of Service, Shipping Policy, and Return & Refund Policy.
1. PRICES AND ORDER CURRENCY
The price of each product and the applicable currency are displayed on our website and confirmed at checkout. Please review the currency and the final total before submitting payment.
The checkout total reflects the products selected, applicable discounts, shipping charges, and taxes calculated for your order.
Prices and promotions may change for future purchases. A later change does not authorize us to add a charge to an order you have already placed without your agreement.
2. SHIPPING COSTS, TAXES, AND OTHER CHARGES
Standard shipping within the United States is free for all orders, with no minimum purchase required.
We do not add a separate standard shipping, handling, or delivery surcharge after checkout.
Applicable sales taxes are calculated using the order details and displayed before payment. Please check the complete order total before placing the order.
Any additional service or charge that requires your agreement must be clearly disclosed and accepted before it is applied. We will not silently add an optional service or increase the order amount after you submit it.
3. ACCEPTED PAYMENT METHODS
We accept the payment methods shown in our checkout. The options available for a particular order may depend on your device, payment provider, and transaction details.
A payment method is available only when it can actually be selected and used at checkout. A payment logo shown elsewhere should not be treated as confirmation that every option is available for every order.
If your preferred method is unavailable or a payment cannot be completed, contact hello@sparksnap.shop for help. Please do not send payment-card information by email.
4. PAYMENT AUTHORIZATION AND PROCESSING
When you complete checkout, you authorize payment of the final order total shown using the selected payment method.
Payments may involve authorization followed by capture or settlement. Your bank may initially show an authorization or pending amount while the payment is being processed.
Payment processing and any required verification must be completed as appropriate for the selected payment method before fulfillment proceeds. A bank authorization or pending entry alone does not confirm that a purchase was successfully completed.
If you are unsure whether an order or payment went through, check for your order confirmation and contact us before repeatedly attempting payment.
5. BILLING INFORMATION AND AUTHORIZED USE
Please provide complete and accurate billing details, including the name and billing address associated with the payment method where requested.
By submitting payment, you confirm that you are authorized to use the payment method and the information provided is accurate.
Incorrect billing details, an unsuccessful authorization, a provider security check, or a technical problem may prevent a payment from completing.
We may contact you to clarify order information when reasonably necessary to verify a transaction. Please never email your full card number, card security code, account password, or one-time banking authentication code to our support team.
6. ORDER CONFIRMATIONS AND TRANSACTION RECORDS
We send an order confirmation to the email address provided at checkout. Keep this confirmation as a record of the products, prices, order number, and other purchase details.
The order confirmation acknowledges receipt of the order. If a genuine inventory problem, payment issue, or material pricing error prevents fulfillment, we will contact you and explain the available options.
We will not substitute a different product or charge a higher price without your agreement.
If we cannot supply a paid product and the affected order is canceled, we will refund the amount paid for that product and applicable refundable taxes.
If you cannot find your confirmation, check your spam folder and contact us using the email address associated with the purchase. An order confirmation is a purchase record; a bank or payment-provider statement separately records the payment transaction.
7. PENDING AUTHORIZATIONS AND FAILED PAYMENTS
Some banks display a temporary authorization even when a payment attempt does not result in a completed order.
A pending authorization and a final settled transaction can sometimes appear at the same time. This does not necessarily mean that two completed payments were taken.
The release or display of an authorization depends on the issuing bank and payment provider. The refund timetable for a completed payment does not necessarily apply to an authorization that was never captured.
If a payment failed or you see an unfamiliar pending amount, contact us and your payment provider so that the transaction status can be checked. We will review the order and payment information available to us.
8. DUPLICATE OR UNRECOGNIZED CHARGES
If you believe you were charged twice, charged an incorrect amount, or charged without receiving an order confirmation, email hello@sparksnap.shop.
Please include your order number if available, the date, the amount, and a short description of the issue. Do not send a complete payment-card number or an unredacted statement containing unrelated transactions.
We will investigate whether the entries are completed transactions or temporary authorizations. If a duplicate completed payment or incorrect overcharge is confirmed, we will arrange the appropriate correction or refund.
If you do not recognize a charge, you may also contact your bank or payment provider directly. Contacting Sparksnap does not restrict your rights or change any deadline set by your provider or applicable law.
9. DISCOUNTS AND PROMOTIONS
Any applicable promotion conditions are disclosed with the offer. Please confirm that the expected discount appears in the final checkout total before submitting payment.
Some offers may have clearly stated eligibility, date, product, or combination limits. We do not add undisclosed conditions to a completed purchase.
Refunds are calculated from the amount actually paid. Where a discount was applied across multiple products, the portion allocated to a returned product is reflected in its refund.
10. PAYMENT MODEL AND OPTIONAL SERVICES
Ordinary product purchases are one-time orders. Placing an ordinary product order does not by itself enroll you in a paid membership, subscription, or recurring billing arrangement.
Any separately offered recurring service or paid purchase option would require clear disclosure of its price, billing frequency, cancellation terms, and your agreement before enrollment.
Selecting a payment option provided by an independent provider does not mean that every term of that provider is set by Sparksnap. Review any provider terms presented to you before agreeing.
11. BANK AND PAYMENT-PROVIDER FEES
If your payment account uses a different currency from the order currency, your bank or payment provider may apply its own exchange rate or fee.
We do not set or collect a fee charged independently by your bank or payment provider. Please check its terms before purchase if such charges may apply.
This does not permit Sparksnap to add an undisclosed fee to the order. Our own charges must be included in the total disclosed before payment.
12. ORDER CANCELLATION
To request a cancellation, contact hello@sparksnap.shop as soon as possible after ordering.
We will confirm whether fulfillment can still be stopped. A request is not confirmed until you receive our response. If the order has already shipped and cannot be stopped, our applicable return process remains available after delivery.
For an approved cancellation, we issue the refund to the original payment method within 1–3 business days after confirmation. The bank or payment provider may then require an additional 6–9 business days to post it.
13. RETURNS AND REFUNDS
Eligible products can be returned under our 30-calendar-day Return & Refund Policy.
For approved returns, Sparksnap emails a free printable prepaid return label and pays the return shipping cost. We do not charge a restocking fee or deduct a return-label fee.
We inspect the returned products and issue approved refunds within 1–3 business days after receipt. This period includes inspection; a separate inspection period is not added.
The bank or payment provider may require an additional 6–9 business days after issuance to post the refund. The expected total from receipt of your return to the refund appearing in your account is therefore approximately 7–12 business days.
If no physical return is needed, we issue an approved refund within 1–3 business days after confirming that resolution.
Refunds are sent to the original payment method rather than substituted with store credit. For partial returns, the refund covers the returned products at the amount actually paid and applicable refundable taxes.
Our Return & Refund Policy explains product conditions, fragrance-specific requirements, the return address, and return instructions.
14. REFUND FOLLOW-UP
We will email you when a refund is issued.
If it is not visible after 9 business days from that notification, contact your bank or payment provider and email us. We will assist with tracing it using the information available to us.
If the original payment account has been closed or replaced, contact your payment provider and tell us so that we can review the available process. Please do not email replacement card details.
15. ORDER PROCESSING AND DELIVERY
Orders ship from the United States and standard U.S. shipping is free.
Processing normally takes 1–3 business days. Transit normally takes another 6–9 business days after the carrier receives the shipment. The combined estimate is approximately 7–12 business days.
Our daily cutoff is 6:00 p.m. Eastern Time on business days. Orders placed after the cutoff, on weekends, or on U.S. federal holidays begin processing on the next business day.
Payment confirmation should not be interpreted as confirmation that the parcel has already shipped. Shipment confirmation and tracking are provided separately.
16. SECURITY AND PRIVACY
Complete payments through the payment services presented in checkout. Use the store's published contact details if you are unsure whether a payment-related message is genuine.
We will not ask you to email your full card number, card security code, password, or one-time bank authentication code to resolve a billing inquiry.
Personal information associated with orders and billing is handled as described in our Privacy Policy and applicable payment-provider notices.
17. CHANGES AND CONSUMER RIGHTS
We may update this policy when our payment arrangements, business practices, or applicable requirements change. The revised date will be shown above.
An update will not retroactively authorize an additional charge or reduce rights that applied to an order already placed.
Nothing in this policy limits a mandatory consumer right or a right to raise a payment dispute under applicable law or payment-provider rules.
18. BILLING SUPPORT AND BUSINESS DETAILS
Store name: Sparksnap
Legal business name: TANYA DAVID LLC
Website: https://www.sparksnap.shop/
Email: hello@sparksnap.shop
Phone: +1 814-623-2870
Business mailing address:
TANYA DAVID LLC
2785 E Grand Blvd, Ste 455
Detroit, MI 48211
United States
Customer service hours: Monday–Friday, 9:00 a.m.–6:00 p.m. U.S. Eastern Time, excluding U.S. federal holidays.
Normal initial response time: 1–2 business days.
Business days throughout this policy are Monday through Friday, excluding U.S. federal holidays. Eastern Time follows the applicable seasonal change between standard and daylight time.
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